We received instant attention to our problem both by Kristina on the phone, Joe who gave an estimate and provided answers on the phone, and lastly Jorge who provided professional, personable, and capable service and saved us from doing without a working water heater in February! We’ve already recommended you to our neighbors, who got their water heater replaced by you as well. Thanks!
We’ve been using the same plumber for almost 30 years, but when we called him(twice!) about a serious leak in an upstairs bathroom, we didn’t hear back from him. So we decided to try Lucas Ltd. Your guy arrived promptly, diagnosed the problem, explained our options, and provided a temporary fix to stop the leak. Crisis averted! We were so impressed that when another plumbing problem occurred a week later (a defective outside hose bib), our first call was to Lucas Ltd. I think we have a new plumber! Many Thanks.
Once the technician arrived, the conversations we had led me to believe I was in the hands of true professionals. I was right. Great Job. I would not hesitate to recommend you.
Other companies were giving us estimates for service we didn’t need. Thanks to your company’s honesty we saved tons of money. We had excellent service with our problem resolved in a short amount of time. We definitely recommend you to others.
I wanted a faucet installed outside my condominium deck. After 2 other plumbers refused the work because I live in a condo, I called my complex office manager. She recommended Lucas. The mechanic came out after the estimator and completed the job in a timely and professional manner. I will be hiring Lucas again for future projects. Thank You.
The job of replacing my water heater was not an easy one because of its location. The technician surveyed the situation, protected my floor, and explained what they would do to drain it. I have used your company for years to include a previous residence.
Steve was clear on the diagnosis & repair. He demonstrated concern for my home & property, cleaned up after himself, and did a great job with the repair. The office staff was very helpful in setting up a prompt appointment. Great Job!
Lucas Ltd ran new public water lines from the curb to inside our home. They did a great job and made sure everything from the inside to the outside of our home was cleaned beautifully. They were on time, courteous, and worked hard all day. I would definitely recommend Lucas Ltd. I now have a plumber I can rely on. Thank you!
While in crisis mode, my call was handled with care, consideration, kindness, –and urgency! I truly appreciated my service man, who was friendly and courteous, while being totally knowledgeable and proficient in resolving my problem.
As a 57-year homeowner, I am happy to rate Lucas Ltd and A++ (retired teacher’s grade)! I requested your mechanic’s return for a 2nd issue, in less than a week. He (Brandon) is expertly skilled, friendly, informative, and so very clean & neat (drop cloths, clean-up, & even booties)! Will spread the word! Thanks!